How to pay?

1. Payment by bank transfer from abroad
- guests from abroad can pay their reservations by bank transfer to our foreign-currency account

Details to be entered in the bank transfer:
Payer: Name and full address of the person holding the reservation
Payee: V.A.M. d.o.o. / M.Tita 162, 51410 Opatija, Croatia
Bank: PRIVREDNA BANKA ZAGREB D.D.  10000 Zagreb, Račkoga 6, Croatia
Account no:
IBAN: HR92 2340 0091 1103 2876 4
Swift: PBZGHR2X
Purpose of payment: Accommodation under reservation no. – number of reservation
Amount: (according to the calculation received)
Reference number: - reservation number

Note: The expenses of payment made are shared between the guest and the agency, so that the guest bears the expenses of the payer’s bank and the agency the expenses of payee bank.
 
2. Payment in Croatia
- guests from Croatia can pay for their reservations with cash via general payment slip to our gyro account

Details to be entered in the payment slip:
Payer: Name and full address of the person holding a reservation
Purpose of bank transfer: payment for reservation R – number of reservation
Payee: V.A.M. d.o.o. / M.Tita 162, 51410 Opatija, Croatia
Amount (kn): (according to the calculation received)
Account no: 2340009 - 1110328764 / PRIVREDNA BANKA ZAGREB D.D.
Reference number: 01 – reservation number
 
3. Offline credit card payment:
By using our offline credit card payment, you choose the terms of payment. By faxing us the Credit card authorisation Form, we are given authorization to charge the complete amount according to the chosen terms of payment The amount is stated in KN. All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Privredna Banka Zagreb. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site

Terms of payment:
private accommodation, hotels, wellness packages:

    •  100% of the price of accommodation upon granted inquiry (necessary in case there are less than 21 days until arrival)
    •  30% of the price of accommodation upon granted inquiry,
    70% of the price of accommodation minimally 21 days prior to the beginning of reservation
    •  this model is valid only for private accommodation
    50% of the price upon granted inquiry
    50% of the price of accommodation on the first day of service upon arrival in the accommodation (where that possibility of payment is stated by the owners in contract)

Payment receipt - Upon execution of advance payment you will receive confirmation of payment and detailed information on your reservation. Upon payment of 100% of the amount or balance you will receive the Bill specifying all payments made and Voucher containing the following:
  • Name, address, and telephone number of service provider (legal or natural persons)Address (of apartment, hotel,…)
  • Name and address of reservation holder (person who performs a reservation)
  • Number of persons / names of guests who use the services named in the reservation
  • Description of paid service, period / date of arrival and departure
  • Note about the paid sojourn tax

CUSTOMER SUPPORT

Mon - Fri  8-15 h

   +385 (0)51 703 723

  +385 (0)51 703 724

   info@kvarner-touristik.com
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